Terms of service

⭐ THE SHAVE SHACK – TERMS OF SERVICE

Welcome to The Shave Shack. These Terms of Service (“Terms”) govern your use of our website, products, and grooming services. By accessing or purchasing from our website (www.shaveshacktn.com
) or visiting our store, you agree to these Terms.

If you do not agree, please do not use our services.

1. GENERAL CONDITIONS

The Shave Shack (“we,” “our,” “us”) reserves the right to refuse service to anyone for any reason at any time.

You understand that:

Your information (excluding credit card info) may be transferred unencrypted

Credit card information is always encrypted

You will not use our site for unlawful activity

We may modify or update these Terms at any time.

2. ONLINE STORE TERMS

By using our online store, you affirm that:

You are at least 18 years old

You are legally capable of making purchases

You will provide accurate billing and shipping information

Any use of our products or services for illegal or unauthorized purposes is prohibited.

3. GROOMING SERVICE TERMS

By receiving grooming or barber services at The Shave Shack:

You acknowledge that results may vary based on hair type, condition, and stylist interpretation

You understand that we do not offer refunds for completed services (see our Return Policy)

If you are dissatisfied, you must notify us within 48 hours for a complimentary adjustment

You assume all responsibility for communicating allergies, sensitivities, or medical conditions

Failure to communicate relevant conditions releases The Shave Shack and its barbers from liability.

4. PRODUCT PURCHASES

All product orders are subject to:

Availability

Shipping timelines

Return limitations stated in our Return Policy

We reserve the right to:

Limit quantities

Cancel orders

Restrict sales to certain regions

5. PRICING & BILLING

We reserve the right to modify product or service prices at any time.

You agree to:

Provide current and complete payment information

Pay all charges incurred under your account

Accept responsibility for sales tax and shipping fees

If we suspect fraud, misuse, or unauthorized activity, we may cancel orders or suspend access.

6. MEMBERSHIP TERMS (FUTURE-PROOFED)

If you subscribe to any Shave Shack membership program:

Membership fees renew automatically until canceled

Memberships are non-transferable

Benefits may include cleanups, discounts, or priority services

Abuse of memberships may result in cancellation with no refund

Cancelation policies will be displayed at checkout when memberships are launched.

7. ACCURACY OF INFORMATION

We do not guarantee that:

Product descriptions

Photos

Service descriptions

Pricing

Promotions

…will always be fully accurate.

Errors may occur. We reserve the right to correct inaccuracies at any time.

8. THIRD-PARTY TOOLS & SERVICES

We use third-party apps and systems, including but not limited to:

Shopify

Google Analytics

Google Ads

Payment processors

Social media platforms

These providers have their own terms, which you are also responsible for reviewing.

We are not liable for third-party failures, errors, or outages.

9. INTELLECTUAL PROPERTY

All:

Logos

Designs

Videos

Images

Branding

Text

Original content

…are the exclusive property of The Shave Shack, and may not be used without written permission.

10. PROHIBITED USES

You may not use our website or services for:

Fraud

Harming the brand

Unlawful activity

Hacking or data scraping

Copyright infringement

False reviews

Spam or harassment

Violations may result in termination of access.

11. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

The Shave Shack is not liable for:

Injuries due to failure to disclose allergies or conditions

Reactions to grooming products

Misuse of retail products

Unauthorized third-party access to your data

Losses caused by delays, shipping issues, or website downtime

Our total liability shall not exceed the amount paid for the product or service.

12. INDEMNIFICATION

You agree to indemnify and hold harmless The Shave Shack, its owners, employees, and barbers from any claims arising out of:

Misuse of products

Failure to follow instructions

Failure to disclose relevant information

Violation of these Terms

13. GOVERNING LAW

These Terms shall be governed by the laws of the State of Tennessee, without regard to conflict of law principles.

14. TERMINATION

We may terminate or suspend your access for:

Violation of Terms

Fraudulent behavior

Abuse of services

Threatening behavior

Chargeback abuse

You may also stop using our website or services at any time.

15. CONTACT INFORMATION

For any questions about our Terms of Service:

📩 Email: support@shaveshacktn.com

📍 Address: 305 Tiny Town Rd, Clarksville TN
📞 Phone: 931-444-7396