Shipping policy
⭐ THE SHAVE SHACK – SHIPPING POLICY
Thank you for shopping with The Shave Shack. We’re committed to making sure your orders are delivered quickly, safely, and accurately. Please review our shipping policy below.
🚚 PROCESSING TIME
All orders are processed within:
1–3 business days
During high-volume periods (holidays, promotions, new product drops), processing may take an additional 1–2 business days.
We do not ship on Sundays or major holidays.
📦 SHIPPING METHODS & DELIVERY TIMES
We currently ship to addresses within the United States.
Shipping carriers may include:
USPS
UPS
FedEx
Estimated delivery times:
Shipping Method Estimated Delivery
Standard 3–7 business days
Expedited 2–4 business days
Priority 1–3 business days
Once your order ships, you will receive a tracking number via email.
💲 SHIPPING RATES
Shipping rates are calculated at checkout based on:
Order weight
Package size
Destination
Carrier rates
We do not mark up shipping prices — you pay the exact carrier rate shown at checkout.
🛍 IN-STORE PICKUP (OPTIONAL)
Pickup is available at:
📍 305 Tiny Town Rd, Clarksville, TN
Pickup orders are typically ready within 24 hours.
You will receive an email or text when your order is ready for pickup.
🧾 ORDER TRACKING
When your order ships:
You’ll receive a tracking link
You can check real-time delivery updates
Tracking may take 24 hours to activate after shipment
If your tracking link doesn’t update after 48 hours, contact us and we’ll assist.
📦 LOST OR STOLEN PACKAGES
Once a package is handed to the carrier, The Shave Shack is not responsible for:
Lost packages
Stolen packages
Incorrect addresses provided at checkout
However, we WILL help you file a claim with the carrier.
If your order shows “Delivered” but you didn’t receive it:
Check with neighbors
Verify your shipping address
Allow 48 hours for late delivery
Contact the carrier with your tracking number
If it is confirmed lost by the carrier, contact us and we will assist in a resolution.
❗ INCORRECT ADDRESSES
Customers are responsible for entering the correct shipping address at checkout.
If an order is sent to the wrong address due to customer error:
A reshipment fee may apply
The original shipping cost is non-refundable
Contact us immediately if you realize an error — we may be able to update the address before it ships.
🔁 RETURN SHIPPING
Return shipping costs are the responsibility of the customer unless:
The product was defective
You received the wrong item
We made an error
See our Return & Refund Policy for more details.
🧴 SHIPPING RESTRICTIONS
We cannot ship to:
P.O. Boxes (for some products)
International addresses (at this time)
Some grooming products containing aerosols may ship via ground only.
📨 DELIVERY QUESTIONS?
If you have questions or concerns about your shipment:
📩 Email: support@shaveshacktn.com
📞 Phone: 931-444-7396
📍 Location: 305 Tiny Town Rd, Clarksville TN
We’re here to help.